All products come with the full manufacturer's warranty, unless otherwise stated. This does not affect your statutory rights as a consumer.
Our products also come with a 30 day money back guarantee
We review prices regularly to ensure that the prices on the page are accurate and up to date. This means that prices shown on the site can alter without notice.
Please ensure that you are ordering precisely what you require to avoid any unnecessary expense later.
Delivery is to any address with a UK postcode including The Isle Of Man and The Channel Islands. For some locations e.g. Highlands of Scotland, Northern Ireland, The Isle Of Man and The Channel Islands an additional delivery charge will apply. If you live outside the UK or when access to the property is not straight forward, we may still be able to deliver, however an additional delivery charge will apply. Again please contact us for further information.
The goods will be left by the driver within the property, where possible on the ground floor of the house. If you require delivery to anywhere other than the ground floor please contact us to check whether this is possible. It will depend on the items you are ordering and the level of access.
The delivery is normally in the standard working week e.g. Monday to Friday. Deliveries outside these days are at the discretion of the delivery company and there will be an additional charge for this service, which we reserve the right to pass on to you. If you are not available on the agreed date and the delivery company cannot contact you, we again reserve the right to pass on to you any fees we are charged for a non delivery/redelivery by the delivery company.
Deliveries are carried out by our transport, via independent carriers or by the manufacturers themselves. Some orders may be delivered in more than one drop.
Delivery should be to the address to where the credit card is billed. This is to protect you as well as us. If there is a genuine reason for delivering to a different address e.g. if you are moving house, then we can deliver to your new address, please state the reason when ordering in the notes box.
It is important to inform your credit card\debit card company that you are ordering goods to a different address other than the invoice address. Alterations to the address may add to the delivery time of your order.
As a security measure before the goods are released, the drivers may ask for additional identification that will link you to the delivery address e.g. driving license, utility bill.
We reserve the right to refuse delivery if you have not informed us about any conditions that may affect the delivery access or, when the delivery company arrives they determine it is unsafe to make the delivery. You will have the choice of leaving the products on the ground floor\in the property, or the products will be taken away and any failed delivery charges that occur from the delivery company will be passed on to you.
We very strongly recommend that on delivery you thoroughly inspect the goods before signing the delivery acceptance slip. If inspection is not possible before signing for the items, e.g. a delivery by courier, please accept the goods and inspect the items as soon as possible after signing for them. In the unlikely event of obvious damage occurring in transit and you have not signed for the items, please refuse the delivery, returning the damaged goods with the driver, making a note of the problem on the delivery slip. In either case please report any damages, faults or errors in the order to us immediately and then confirm the information to us in writing. We will dispatch a new product as ordered to you. You can email or write to us as per the contact details section.
We cannot refund or exchange any items which are signed for, have not have been reported as damaged within three working days and then subsequently reported as damaged after this period. Such damage, which could be seen on a reasonable initial inspection, for example and not exclusively, dented or scratched, will not be accepted. This does not relate to any fault\problem found later that could not be seen easily on a reasonable initial inspection. This does not affect your guarantee or statuary rights.
The prices quoted are for purchase\delivery of products and does not include demonstration or set up instructions.
We cannot accept liability for damages or errors if goods have been misused.
Cancellations and Returns
You can cancel your order at any time from point of ordering up to the delivery date, and then within 14 working days from the day after the date of receiving the goods, without giving a reason. You can do this by phone, email or in writing as per the contact details section. The goods must be returned in their unopened original packaging in perfect saleable condition. Returning the goods is at your own expense and this is non-refundable.
If we the seller have to incur the cost of collecting the goods for whatever reason, a deduction will be made from the refund to cover the direct cost of collecting the goods. The full amount for the returned goods, minus any deduction for collection, will be refunded within 30 days of the date of cancellation notification using the original method of payment. This does not affect your statutory rights as a consumer.
If you wish to return an item that is not an error on our part, and/or the situation is not covered by the above paragraph on cancellations, the goods must be returned in their original packaging in saleable condition. Any items returned damaged will incur the full cost of the item. Please ensure that you are ordering precisely what you require to avoid any unnecessary expense later.
Credit Cards - We accept Visa, MasterCard, Amex, Switch and Delta. When you place your order we take full payment for the goods. Due to increased security by the credit card companies, your transaction may be held if it felt to be outside your normal spending patterns and your bank may contact you to check that you have placed the order. To avoid this delay please inform the credit card\debit card companies that you are ordering any order with a high value so they will expect the transaction. If for some reason there is going to be an extended delay in delivery you can have the opportunity to cancel the order with a full refund, or we can credit your card until the goods are available. Otherwise your order is committed and delivery will take place without further reference to us apart from contacting you with a delivery date.
Cheques or Postal Orders - We also accept cheques or postal orders, However all cheques must clear the bank before the order will be processed. This will add a minimum of four working days to your delivery date from the time of sending the cheque to us. Please make your cheque out to Perfect Prosperity and post to
5 The Willows
After you have made your purchase, you will receive an email confirmation. Please keep the email for your records.
We do not record any credit card details. Your details for the transaction are entered using A SECURE PAYMENT Site, a completely separate secure system to us and approved by our merchant service provider/bank as a secure authorised e-payment provider.
We are committed to protecting your privacy. We will only use the information that we collect about you lawfully (in accordance with the Data Protection Act 1998).
We collect information about you for 2 reasons: firstly, to process your order and second, to provide you with the best possible service.
No information will be passed on to any third party, except in the case of fraudulent transactions in which the relevant authorities will be told.
We will not e-mail you in the future unless you have given us your consent.
We do not send random marketing emails to personal email addresses (spam).
We will give you the chance to refuse any marketing email from us.
The type of information we will collect about you includes:
credit/debit card details
We will never collect sensitive information about you without your explicit consent.
The information we hold will be accurate and up to date. You can check the information that we hold about you by emailing us. If you find any inaccuracies we will delete or correct it promptly.
The personal information which we hold will be held securely in accordance with our internal security policy and the law.
If we intend to transfer your information outside the EEA (European Economic Area) we will always obtain your consent first.
We may use technology to track the patterns of behaviour of visitors to our site. This can include using a "cookie" which would be stored on your browser. You can usually modify your browser to prevent this happening. The information collected in this way can be used to identify you unless you modify your browser settings.
If you have any questions/comments about privacy, you should email us.
We take complaints very seriously. When dealing with your complaint we will be Fair, Confidential, Effective and Resolve the matter as quickly as we can. We will acknowledge the complaint within 1 working day and provide a likely timescale for resolving the dispute, always keeping you informed about progress.
You can either email your complaint to us at firstname.lastname@example.org or you can contact us by any of the methods listed above.
If you highlight to us an area where our service can be bettered, we will endeavour to improve this service right away.
We will check any changes in approach or action due to the complaint, to make sure that it is working well and that things are getting better.
Disclaimer Conditions of use of ‘Perfect Prosperity’ or Prosperous Publications Limited’ or ‘we’ or ‘us’ or ‘our’ web sites.
Whilst information provided through our websites are believed to be correct at the time of inclusion, we makes no representation or warranty to any other site that may contain a link , any hypertext links or any other information obtained directly or indirectly from this web site and we accept no liability for any inaccuracies or omissions on our websites. All information is provided and is to be used on the understanding that we will not be liable for any loss, liability, damage or expense of whatever kind arising, whether wholly or partly and whether directly or indirectly, in consequence of the use of, or any reliance placed upon, such information by the visitor or any other person.
On entering into a contract with us, all information is provided and is to be used on the understanding that Perfect Prosperity and Prosperous Publications Limited are not liable for; losses that were not foreseeable to both parties when the contract was made, losses that were not caused by any breach on the part of the supplier, and business losses and/or losses to non consumers.
The contents of the web pages are intended as a guide to the range of products available in the UK. We will make every effort to ensure that all the information contained on this site is accurate and up to date but all information should be checked with the manufacturer before purchase. Pictures shown are for illustration purposes only.
We reserves the right to make changes and corrections to the prices and information, should they be necessary, at any time without notice, before any contract is entered into with a customer. We will make every endeavour to notify any customer who has shown an intent to enter into a contract with us, should any information concerning that intended contract, change. This does not affect any customers with whom a contract has already been agreed.
Our web sites have been provided as a means of placing orders and for information purposes only. The sites will not be used for any other purposes, if so you will place your self in breach of UK copyright laws. Do not print, copy or store any part of this site whatsoever without prior agreement with ‘Perfect Prosperity’ or ‘Prosperous Publications Limited’. This includes computer systems and programs that take a copy of any parts of our web sites.
Anyone who misuses or abuses our website will have action taken against them in which we will seek full recovery of any losses incurred including all costs and damages. We will pursue all maters to the full extent of UK/European law.
No representation made on our web site is intended to or does form part of any subsequent contract with you nor does it constitute any advice on the suitability of any product for any intended use.
All information will be treated confidentially and in accordance with the legal provisions concerning data protection.
Copyrights All rights reserved. The text, images, graphics, sound files, animation files, video files, and their arrangement on our site are all subject to copyright and other intellectual property protection. These objects may not be copied for commercial use or distribution, nor may these objects be modified or reposted to other sites. Some parts of the site also contain images that are subject to the copyright of their providers.
Contacting us If you have any questions about the site you can contact us on email@example.com
Any sites that may be linked to www.perfectprosperity.com are neither supported nor endorsed by us. Using these linked sites is at your own risk.
Please note that we practice a policy of continual review and reserve the right to change the above terms and conditions at any time without notice.
Conditions of use
(2) License to use website
Unless otherwise stated, we or our licensors own the intellectual property rights in the website and material on the website. Subject to the license below, all these intellectual property rights are reserved.
You must not:
(a) republish material from this website (including republication on another website);
(b) sell, rent or sub-license material from the website;
(c) show any material from the website in public;
(d) reproduce, duplicate, copy or otherwise exploit material on our website for a commercial purpose;
(e) edit or otherwise modify any material on the website; or
(f) redistribute material from this website except for content specifically and expressly made available for redistribution (such as our newsletter).
Where content is specifically made available for redistribution, it may only be redistributed within your organisation.
(3) Acceptable use
You must not use our website in any way that causes, or may cause, damage to the website or impairment of the availability or accessibility of the website; or in any way which is unlawful, illegal, fraudulent or harmful, or in connection with any unlawful, illegal, fraudulent or harmful purpose or activity.
You must not use our website to copy, store, host, transmit, send, use, publish or distribute any material which consists of (or is linked to) any spyware, computer virus, Trojan horse, worm, keystroke logger, rootkit or other malicious computer software.
You must not conduct any systematic or automated data collection activities (including without limitation scraping, data mining, data extraction and data harvesting) on or in relation to our website without our express written consent.
The advertising of products on our website constitutes an “invitation to treat” - not a contractual offer.
Prices stated on our website may be stated incorrectly.
The purchase of products via our website will be subject to our terms of sale.
We will ask you to agree to our terms of sale each time you purchase a product or products via our website.
(5) Product reviews
You grant to us a worldwide, irrevocable, non-exclusive, royalty-free license to use, reproduce, adapt, publish, translate and distribute your reviews in any existing or future media. You also grant to us the right to sub-license these rights, and the right to bring an action for infringement of these rights.
Your reviews must not be illegal or unlawful, must not infringe any third party's legal rights, and must not be capable of giving rise to legal action whether against you or us or a third party (in each case under any applicable law and in any jurisdiction).
Your reviews (and their publication on our website) must not:
(a) be libelous or maliciously false;
(b) be obscene or indecent;
(c) infringe any copyright, moral right, database right, trade mark right, design right, right in passing off, or other intellectual property right;
(d) infringe any right of confidence, right of privacy, or right under data protection legislation;
(e) constitute negligent advice or contain any negligent statement;
(f) constitute an incitement to commit a crime;
(g) be in contempt of any court, or in breach of any court order;
(h) be in breach of racial or religious hatred or discrimination legislation;
(i) be blasphemous;
(j) be in breach of any contractual obligation owed to any person;
(k) be untrue, false, inaccurate or misleading;
(l) consist of or contain any instructions, advice or other information which may be acted upon and could, if acted upon, cause illness, injury or death, or any other loss or damage;
(m) constitute spam;
(n) be offensive, deceptive, threatening, abusive, harassing, or menacing, hateful, discriminatory or inflammatory; or
(o) cause annoyance, inconvenience or needless anxiety to any person.
Your reviews must be appropriate, civil, tasteful and accord with generally accepted standards of etiquette and behaviour on the internet.
You must not submit any reviews to the website that are or have ever been the subject of any threatened or actual legal proceedings or other similar complaint.
We reserve the right to edit or remove any reviews submitted to our website, or stored on our servers, or hosted or published upon our website.
(6) Limited warranties
Whilst we endeavour to ensure that the information on this website is correct, we do not warrant its completeness or accuracy; nor do we commit to ensuring that the website remains available or that the material on the website is kept up-to-date.
To the maximum extent permitted by applicable law we exclude all representations, warranties and conditions relating to this website and the use of this website (including, without limitation, any warranties implied by law of satisfactory quality, fitness for purpose and/or the use of reasonable care and skill).
(7) Limitations and exclusions of liability
To the extent that the website and the information and services on the website are provided free-of-charge, we will not be liable for any loss or damage of any nature.
We will not be liable to you in respect of any losses arising out of any event or events beyond our reasonable control.
We will not be liable to you in respect of any business losses, including (without limitation) loss of or damage to profits, income, revenue, use, production, anticipated savings, business, contracts, commercial opportunities or goodwill.
We will not be liable to you in respect of any loss or corruption of any data, database or software.
We will not be liable to you in respect of any special, indirect or consequential loss or damage.
(a) send you one or more formal warnings;
(b) temporarily suspend your access to the website;
(c) permanently prohibit you from accessing the website;
(d) block computers using your IP address from accessing the website;
(e) contact your internet services provider and request that they block your access to the website;
(f) bring court proceedings against you for breach of contract or otherwise; and/or
(g) suspend and/or delete your account with the website.
(13) Exclusion of third party rights
(14) Entire agreement
(15) Law and jurisdiction
(16) Registrations and authorisations
Our company registration number is 7115854.
(17) Our details
Our full name is Perfect Prosperity T/A Prosperous Publications Limited.
Our registered office is: 5 The Willows, Heol-y-Cyw, Bridgend, South Wales, CF356LL and our principal trading address is 5 The Willows, Heol-y-Cyw, Bridgend, South Wales, CF356LL
Our email address is firstname.lastname@example.org
This website and its content is copyright of Perfect Prosperity and Prosperous Publications Limited - © Prosperous Publications Limited 2011. All rights reserved.
Any redistribution or reproduction of part or all of the contents in any form is prohibited other than the following:
you may print or download to a local hard disk extracts for your personal and non-commercial use only
you may copy the content to individual third parties for their personal use, but only if you acknowledge the website as the source of the material
You may not, except with our express written permission, distribute or commercially exploit the content. Nor may you transmit it or store it in any other website or other form of electronic retrieval system.
The information contained in this website is for general information purposes only. The information is provided by Perfect Prosperity, and while we endeavour to keep the information up to date and correct, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the website or the information, products, services, or related graphics contained on the website for any purpose. Any reliance you place on such information is therefore strictly at your own risk.
In no event will we be liable for any loss or damage including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arising out of, or in connection with, the use of this website.
Through this website you are able to link to other websites which are not under the control of Perfect Prosperity. We have no control over the nature, content and availability of those sites. The inclusion of any links does not necessarily imply a recommendation or endorse the views expressed within them.
Every effort is made to keep the website up and running smoothly. However, Perfect Prosperity takes no responsibility for, and will not be liable for, the website being temporarily unavailable due to technical issues beyond our control.